The customized service of colored thermal sensitive synthetic paper usually includes the following key steps:
1、 Preliminary consultation and requirement confirmation
Preliminary consultation: Customers and suppliers have preliminary communication to clarify customized requirements, including color, size, shape, quantity, usage scenarios, etc. Customers can also make special requirements, such as waterproofing, oil resistance, wear resistance, color development time (such as 3 years, 5 years, 10 years, 20 years, 30 years or more), color development effect (such as black, blue, etc.), etc.
Requirement confirmation: The supplier provides preliminary design solutions or samples based on customer requirements, and both parties further confirm customized details to ensure a clear and consistent understanding of the requirements.
2、 Design and proofing
Design: Based on confirmed requirements, the supplier conducts professional design, including color matching, pattern drawing, etc., to ensure that the design meets customer requirements and market aesthetics.
Sample making: After the design is completed, a small batch of samples will be made for customers to view the actual effect. During the sampling process, the supplier will closely monitor various indicators such as color, clarity, durability, etc. to ensure the quality of the samples.
3、 Raw material procurement and production
Raw material procurement: High quality BOPP film is selected as the substrate, and environmentally friendly and compliant thermosensitive coating materials and color pigments are purchased.
Production: Carry out mass production according to the confirmed design plan. During the production process, strict control will be exercised over the production process and procedures to ensure stable and reliable product quality.
4、 Quality inspection and delivery
Quality inspection: Conduct strict quality testing on the produced products, including color consistency, clarity, durability, environmental indicators, etc., to ensure that the products meet customer requirements and industry standards.
Delivery: After the product passes the quality inspection, it will be delivered according to the agreed time, place, and method. Before delivery, the supplier will provide detailed packaging to ensure that the product is not damaged during transportation.
5、 After sales service and continuous cooperation
After sales service: Provide a comprehensive after-sales service system, including product usage guidance, problem solving, return and exchange policies, etc. For any problems encountered by customers during use, the supplier will respond promptly and handle them properly.
Continuous cooperation: After the customized service is completed, the supplier will keep in touch with the customer, understand the product usage, and continuously improve and optimize based on customer feedback.
6、 Feedback collection
Encourage customers to provide valuable feedback and suggestions, so that suppliers can continuously improve their customized service level and product quality.
In summary, the customized service of colored thermal sensitive synthetic paper is a whole process from demand communication to product delivery and after-sales service, aiming to provide customers with high-quality and personalized customized service experience.